With his background in claims and risk management, Mr. Underdown had a great deal of experience in the area of claims reporting procedures from the position of an insured, an insurance company and a Third Party Claims Administrator.
It is important for an insured to be familiar with and follow the specific reporting provisions in each of their insurance policies. It is important for the insurance agent or broker to explain the reporting provision in each policy to an insured; this is especially true if the insured is reporting the claims via their agent or broker.